- 1. Global Sentiment Privacy Policy Introduction
Welcome to Global Sentiment, a pioneering platform dedicated to fostering a community where users can express their thoughts, share insights, and engage with content that matters most to them. At Global Sentiment, we prioritize your privacy and are committed to protecting the personal information you share with us.
Our Promise to You:
- Transparency and Control: We believe in empowering our users with clear information about what data we collect and how it's used, ensuring you have control over your personal information.
- Data Protection: Your trust is our top priority. We implement robust security measures to protect your data from unauthorized access and ensure its confidentiality.
- User-Centric Approach: Our policies and practices are designed with you in mind, from seamless navigation to easy-to-understand privacy settings.
Our Commitment:
- Privacy and Data Protection: We are dedicated to upholding the highest standards of privacy and data protection. We understand the importance of your personal information and are committed to protecting it through all means available.
- Improvement and Innovation: We constantly strive to enhance our services and the protection of your privacy. We welcome feedback and use it as a cornerstone for improvements.
- Transparency and Responsibility: We believe in being transparent about our data practices and take our responsibility to protect your information seriously.
This introduction serves as our pledge to you - a commitment to safeguard your privacy as you navigate, share, and connect on Global Sentiment. We invite you to read on and learn more about our privacy practices, how we protect your information, and how you can exercise control over your personal data.
Thank you for being a part of Global Sentiment. Together, let's build a community where expression meets privacy.
2. Information Collection
At Global Sentiment, we value your privacy and transparency about the data we collect. This section outlines the types of information we collect from our users and the methods used to gather this data, ensuring a secure and personalized user experience on our platform.
Types of Information Collected
Registration Information
To access certain features of Global Sentiment, you're required to register and create an account. During registration, we collect basic information such as your email address, username, and password.
Identification Information
For identity verification and to provide a safer environment, we may ask for additional details, including your first and last name.
Financial Information
For subscribers or purchasers on Global Sentiment, we collect financial details like credit card numbers for transaction purposes.
Analytical Information
We gather data regarding your interaction with our site and app, such as the type of browser you use, pages visited, and average time spent on our platform. We share data with the following services, including but not limited to Google and Meta, to enhance the functionality, security, and performance of our platform:
- Google Analytics: We use Google Analytics to collect and analyze data about your usage of our platform. This includes:
- User IDs: We track unique user IDs to understand user behavior and interaction patterns.
- Premium Status: Information about whether a user is a premium subscriber or a free user.
- Demographic Information: Such as age, gender, and interests, as inferred from browsing behavior and third-party data.
- Device Information: Including the type of device, operating system, and browser used to access our services.
- Interaction Data: Pages visited, time spent on each page, and click-through rates.
- Meta (Facebook Analytics, App Events): We use Meta’s services to track app installs, app events, and user engagement across our platform. This includes:
- App Install Data: Information about when the app is installed and launched.
- App Event Data: Details about key in-app events, such as purchases, sign-ups, and interactions.
- Demographic Information: Inferred demographic data, such as age, location, and interests, to help us understand our user base.
- Device and Network Information: Including device type, operating system, and connection type.
- Crashlytics: We use Crashlytics to collect crash reports and performance data. This includes:
- Crash Data: Details about app crashes and errors, such as device state and stack traces at the time of the crash.
- Performance Data: Information about app performance, such as load times and responsiveness.
Crashlytics helps us identify and fix issues to improve the stability and performance of our app.
- Performance Monitoring: We monitor the performance of our app and website to ensure a smooth and responsive user experience. This includes:
- Load Times: Data on how long it takes for pages and app features to load.
- Response Times: Information on how quickly the app responds to user interactions.
- Cloud Messaging: We use cloud messaging services to send notifications and updates to users. This includes:
- Notification Data: Information about when and how notifications are sent and received.
- Engagement Data: Data on how users interact with notifications, such as opening or dismissing them.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on our site. This data includes:
- Session Data: Information about your session, such as IP address, session duration, and navigation paths.
- Behavioral Data: How you interact with different elements on our platform, including clicks, hovers, and scrolling activity.
Location Information
With your consent, we may collect location data from your device to provide location-based services. You have the control to manage the sharing of this information through your device settings.
Social Media Information
If you interact with our social media pages, we collect the personal information you choose to provide, such as contact details.
User-Generated Content
Information you create or share while using Global Sentiment, including:
- Posts and Comments: Content you post on the platform, such as text, images, videos, and comments.
- Profile Information: Data added to your profile, including profile pictures and other personal details.
- Chat Data: Messages and interactions through the chat capability of the app.
Methods of Information Collection
- Direct Collection: Information you provide directly through registration, filling out forms, or interacting with our services.
- Automated Collection: Data gathered automatically when you use our platform, including technical and navigational information through cookies and other similar technologies.
- Third-Party Sources: We may receive information about you from third-party services, including payment processors like RevenueCat or social media platforms like Twitter, when you choose to link these services with your Global Sentiment account.
User-Generated Content: Information you create or share while using Global Sentiment, including posts, comments, profile pictures, and interactions through the chat feature.
We are committed to using this information to enhance your experience, offer personalized content, and ensure the security of our platform. Your privacy is our priority, and we're dedicated to handling your data with the utmost care and respect.
3. Use of Information
Global Sentiment is dedicated to providing a secure and enriching social media experience. This commitment is reflected in the thoughtful use of the information we collect from our users. Understanding how and why we use your data is crucial, and we aim to give you as much control and transparency as possible.
How We Use Your Information
- To Provide and Improve Services: We utilize the information collected to deliver our services effectively, enhance user experience, and develop new features that meet your needs. This includes using technical and navigational information to optimize our platform's performance and user interface.
- Personalization: Your information helps us tailor your experience on Global Sentiment, from content curation to personalized recommendations, ensuring that what you see and engage with is relevant and meaningful to you.
- Communication: We use your contact information to communicate with you about updates, service changes, and offers that may interest you. This is part of our commitment to keep you informed and engaged with our platform's developments.
- Security: Protecting your information and maintaining the integrity of Global Sentiment is paramount. We employ your data to safeguard against fraudulent activities, ensure network security, and mitigate any potential threats to user privacy.
- Legal Compliance and Responding to Legal Requests: We may use your information to comply with applicable laws, respond to legal requests, and cooperate with law enforcement as necessary.
Legal Bases for Processing Your Information
Consent
Your consent forms the foundation for processing your personal data, especially for activities like personalizing content and ads and collecting location information. You have the right to withdraw your consent at any time. Please note that withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. If you withdraw your consent, we may still process your data under other legal bases if necessary to provide core services.
Contractual Necessity
The information is processed as necessary for the performance of our contract with you, to provide the services you've signed up for. This includes account maintenance, providing customer support, facilitating transactions, and enabling core functionalities such as posting, liking, and commenting.
Legal Obligations
We may process your information to comply with our legal obligations, such as financial reporting, and to comply with law enforcement requests.
Legitimate Interests
We process information based on legitimate interests, such as improving our services, preventing fraud, ensuring network security, and promoting safety across our platform. Our use of your information is weighed against your rights and freedoms, ensuring your interests are protected.
Global Sentiment is committed to upholding these principles, ensuring that your data is used responsibly and ethically. Our goal is to foster a platform that not only connects people but does so with respect for privacy and a commitment to transparency. If you have any questions or concerns about our use of your information, please reach out to us directly at support@global-sentiment.com.
4. Information Sharing and Disclosure
Global Sentiment's approach to your data's privacy and security involves careful consideration regarding how and with whom your information is shared. Our platform's commitment is to empower our community while safeguarding their privacy, whether interacting within the platform or through external services such as Google AdMob for monetization and Revenue Cat for billing management.
Information Sharing Practices
- With Service Providers: We collaborate with service providers to bring you the rich functionalities of Global Sentiment. This includes sharing information with companies that help us with infrastructure, analytics, customer service, and more. Importantly, our agreements with these partners have strict data protection clauses to ensure your information is handled with care. These include the following Firebase google Services: Google Analytics, Crashlytics, Google Performance Monitoring, and Google Cloud Messaging
- For Legal Compliance: We may disclose your information when legally required or when necessary to protect our rights and safety, or the rights and safety of others. This could include responding to court orders, warrants, or other legal requests for information we receive .
- During Business Transfers: In the event of a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, user information would likely be among the assets transferred. We would ensure the confidentiality of any personal information involved in such transactions and notify you as appropriate .
Sharing with Third Parties and Affiliates
- With Affiliates: Information may be shared within our family of affiliated companies for operational purposes and to provide a seamless experience across our services .
- Through Google AdMob and Revenue Cat: To support our platform, we utilize Google AdMob for targeted advertising and Revenue Cat for billing services. This means sharing certain data to enable ad personalization in line with your preferences and to manage subscriptions effectively. Both services are committed to privacy and provide mechanisms for user data protection .
- Third-Party Marketing: With your explicit consent, we may share information with third parties for marketing purposes. However, we give you full control over this aspect of your data, with options to opt-out or customize your sharing preferences at any time.
Your Control and Choices
We provide you with the tools and settings to control your privacy and how your information is shared:
- Privacy Settings: Through your account settings, you have the ability to adjust your privacy preferences, including how your information is shared with third parties for advertising and marketing.
- Opt-Out Options: For services like Google AdMob, users can opt-out of personalized advertising, offering more control over the ads they see.
Global Sentiment is dedicated to transparency and choice regarding your data. Our partnership with Google AdMob and Revenue Cat is chosen with your privacy in mind, adhering to the highest standards of data protection while ensuring our platform's sustainability and your access to premium features.
For any concerns or questions about our information sharing practices, our dedicated team is here to provide clarity and support.
5. International Data Considerations
Global Sentiment thrives on connecting users worldwide, creating a vibrant community where borders don't limit interactions. As we navigate the complexities of serving a global audience, it's essential to understand the nature of data interaction and our steadfast commitment to safeguarding your information.
Handling of Data Across Borders
- Utilization of Google Firebase Firestore and Firebase Storage: Global Sentiment relies on Firestore and Storage, a component of Google Firebase, to store and manage user data efficiently. Firestore's cloud-hosted nature allows for real-time data synchronization, providing a seamless experience for our users. Despite Google's global infrastructure, we emphasize that the actual movement of data crosses borders only in terms of user access. Data stored within the EU/EEA Firebase servers remains within this jurisdiction, adhering to stringent data protection laws.
- Reinforced Security Measures: Our dedication to data protection is mirrored in the implementation of comprehensive server security rules within Firestore. These measures ensure that data is accessible solely to verified users, maintaining a high security level irrespective of the user's geographical location.
Safeguarding Data in a Global Context
- Built-in Security Measures: We utilize Firebase's built-in security features to protect user data. Firebase automatically secures data during interaction (in transit) and when stored (at rest) using industry-standard security measures. These features help maintain the integrity and confidentiality of your data.
- Security Rules: Firebase Security Rules are implemented to control access to data and ensure that only authorized users can read or write data based on defined conditions. These rules help prevent unauthorized access and protect user information.
- Data Protection: Our approach includes regular audits and updates to our security protocols, ensuring that user data is consistently protected against emerging threats. We are committed to maintaining a secure environment for all user data within Global Sentiment.
- Adherence to Privacy Standards: While international data movement in our context primarily involves user access across regions, we rigorously adhere to the GDPR and other relevant privacy frameworks. This commitment ensures that we maintain high privacy standards universally, regardless of the data's stationary nature.
- Continuous Security Evaluations: Our proactive stance on security is further demonstrated through regular audits, assessing and fortifying our data handling and storage practices against evolving threats and vulnerabilities.
- Transparent User Engagement: We believe in empowering our users with clear information about data handling practices. While Global Sentiment's operational model doesn't involve traditional data transfers, we maintain transparency and offer users control over their personal information.
Our Pledge to Data Security
Global Sentiment's mission extends beyond connecting users; it's about doing so securely and responsibly, respecting each individual's privacy. Leveraging technology like Firestore allows us to meet our global user base's needs while staying committed to rigorous data protection standards. Our approach is designed to reassure you that, even in a digitally connected world, your privacy remains intact and respected.
Should you have questions about our data handling practices or wish to learn more about your rights and our responsibilities, we encourage you to reach out at support@global-sentiment.com. Global Sentiment is more than a platform; it's a community built on trust, respect, and shared values.
6. Cookies and Tracking Technologies
At Global Sentiment, our aim is to create an engaging and personalized experience for all our users. To achieve this, we utilize various cookies and tracking technologies that play a pivotal role in enhancing our platform's functionality and user experience. Understanding how these technologies work and your control over them is crucial.
Utilization of Cookies and Similar Technologies
- Cookies: Cookies are small data files placed on your device that help us remember your preferences, login information, and provide a seamless experience during your interactions with Global Sentiment. They are essential for functionalities like staying logged into your account without re-entering your credentials every time you visit our platform.
- Web Beacons: Also known as pixel tags or clear GIFs, web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In our emails, they help us understand whether our messages are being opened and interacted with, enhancing our communication strategies.
- Similar Technologies: Other technologies such as local storage, tags, and scripts are employed to understand and improve how you interact with our services, gather analytics, and serve you more relevant content and ads based on your browsing activities.
Managing Cookies and Tracking
You have the ability to manage how cookies and other tracking technologies interact with your device. Here are some ways you can control these settings:
- Browser Settings: Most web browsers are set to accept cookies by default. However, you can modify your browser settings to reject all cookies or to indicate when a cookie is being sent. It's important to note that disabling cookies may affect the availability and functionality of Global Sentiment's features.
- Opt-Out Options: For targeted advertising cookies, various third-party platforms and advertisers provide options to opt out of such practices. The Digital Advertising Alliance (DAA), Network Advertising Initiative (NAI), and European Interactive Digital Advertising Alliance (EDAA) offer tools for opting out of the collection and use of information for ad targeting.
- Privacy Settings on Global Sentiment: Our platform offers privacy settings that allow you to control your data preferences.
- Clearing Cookies: You can clear the cookies stored on your device through your browser's settings. This action will remove all cookies and data from websites you've visited, which might require you to re-enter preferences on sites you frequently visit.
7. Data Retention
In our commitment to respecting your privacy, Global Sentiment adopts a thoughtful approach to the retention of user data. Our data retention policies are designed to ensure that we keep user data no longer than necessary for the purposes for which it was collected or as required by applicable laws. Here, we outline the criteria we use to determine data retention periods and provide general guidance on the retention periods for different types of data, while maintaining flexibility in our operations.
Criteria for Determining Data Retention Periods
- Purpose of Collection: The length of time we retain your data is primarily based on the purpose for which it was collected. Data used to provide you with our service will be retained for as long as you maintain an account with us or as needed to continue to provide the service.
- Legal and Regulatory Obligations: In some cases, we are legally required to keep certain types of data for a specified period due to regulatory requirements. This can include financial records, transaction data, and other records relevant for compliance purposes.
- Security and Fraud Prevention: For security reasons and to protect our users from fraud, we may retain certain information beyond the duration of the user's account. This allows us to investigate and prevent potential fraudulent or illegal activities.
- User Requests and Consent: If you have requested the deletion of your data or withdrawn your consent for its use, we will determine the retention period based on your request and our ability to comply while adhering to legal obligations.
Specific Retention Periods for Different Types of Data
Given the varied nature of the data we collect and process, specific retention periods can differ:
- Account Information: Data associated with your account is retained for as long as your account is active. Upon deactivation or deletion of your account, we initiate a process to securely delete your account information, subject to any legal requirements to retain certain data.Typically, account data is retained for up to 30 days after account deactivation or deletion.
- Transactional Data: Details of transactions carried out through our platform are typically retained for a period necessary to fulfill contractual obligations and for financial auditing purposes, usually not exceeding 7 years from the transaction date.
- Communication and Support Data: Records of communication with our support team or through other contact methods are retained for a period that allows us to manage our relationship with you effectively and to resolve any follow-up issues or inquiries, generally up to 2 years.
- Analytics and User Behavior Data: Data used for analytics purposes, which helps us understand how our services are used and how we can improve them, is retained for a period that allows us to gather meaningful insights, usually not exceeding 3 years.
8. Security Measures
At Global Sentiment, safeguarding the privacy and security of your data is a cornerstone of our commitment to you. We understand the importance of implementing comprehensive security measures to protect against unauthorized access, data breaches, and other threats. Utilizing Firebase as our core infrastructure, we've established a robust security framework encompassing technical, administrative, and physical safeguards designed to protect your information.
Technical Security Measures
Firebase Security Rules: Leveraging Firebase's security rules, we enforce strict access controls and permissions to ensure that data is only accessible by authorized users. These rules are meticulously configured to provide a secure environment for your data at all times.
Built-in Security Features: Firebase provides built-in security measures that protect data both in transit and at rest using industry-standard protocols. This ensures that your information remains secure, whether it's being transmitted to our servers or stored within our Firebase databases.
Regular Security Audits and Monitoring: Our technical team conducts regular security audits and continuous monitoring of our systems to identify and address potential vulnerabilities. This proactive approach allows us to stay ahead of emerging security threats.
Administrative Security Measures
- Employee Training and Awareness: We invest in regular training and awareness programs for our employees to ensure they understand the critical role they play in maintaining our platform's security. This includes education on data privacy laws, secure data handling practices, and recognizing phishing attempts and other social engineering tactics.
- Access Controls: Access to sensitive data and critical infrastructure is strictly limited to authorized personnel. We enforce least privilege principles, ensuring employees have access only to the data and resources necessary for their job functions.
- Policy Enforcement: We have established comprehensive internal policies governing data security, incident response, and privacy. These policies are regularly reviewed and updated to align with best practices and regulatory requirements.
Physical Security Measures
- Data Center Security: Firebase services are hosted in Google's secure data centers, which are monitored and protected 24/7. These data centers employ multiple layers of physical security controls, including surveillance cameras, biometric scanning, and secure access protocols, to safeguard against unauthorized entry.
- Device and Office Security: Our office premises are secured with physical access controls, and employees are required to follow strict security protocols when accessing work devices and sensitive information. This includes the use of secure, password-protected devices and encrypted storage solutions.
9. User Rights and Choices
At Global Sentiment, empowering our users with control over their personal information is fundamental to our platform's integrity and your experience. We recognize and support your privacy rights, ensuring you have comprehensive options to manage your data. Below is an outline of your key privacy rights and how you can exercise them. Below is an outline of your key privacy rights and how you can exercise them, subject to jurisdictional requirements.
Your Privacy Rights
- Right of Access: If applicable in your jurisdiction, you have the right to request access to the personal data we hold about you, allowing you to be aware of and verify the lawfulness of our data processing activities. Just contact us at support@global-sentiment.com.
- Right to Rectification: If the information we hold about you is inaccurate or incomplete, you have the right to request the correction or completion of this information you can also do so at support@global-sentiment.com.
- Right to Deletion: Where applicable, you can request the deletion of your personal data where there is no compelling reason for its continued processing. This is also known as the "right to be forgotten."
- Right to Object: If applicable in your jurisdiction, you have the right to object to the processing of your personal data in certain circumstances, including where data is processed for direct marketing purposes.
- Right to Data Portability: Where applicable, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
- Right to Restrict Processing: You have the right to request a restriction on the processing of your personal data under certain conditions, such as if you contest the accuracy of the data or have objected to processing.
Exercising Your Rights
- Contacting Us: To exercise any of your rights, you can directly contact our dedicated privacy team through our provided contact information. We are committed to addressing your requests promptly and efficiently.
- Verification Process: Upon receiving your request, we may need to verify your identity to ensure the security of your data. This process is crucial to prevent unauthorized access and changes to your personal data.
- User Account Settings: Global Sentiment provides intuitive account settings and tools that allow you to access, review, and modify your personal information easily. These tools give you immediate control over your data preferences and settings.
- Guidance and Support: For any questions or if you need assistance in managing your privacy rights, our support team is here to help. We can guide you through the process and provide any additional information you need at support@global-sentiment.com.
10. Special Considerations for Certain Jurisdictions
At Global Sentiment, our mission includes offering an engaging, personalized user experience while respecting and protecting your privacy. Our free app version utilizes Google AdMob as our advertising provider, aiming to present ads that are relevant and meaningful to you.
Personalized Advertising Through AdMob
- Ad Relevance: AdMob enhances your app experience by using your device's advertising ID to serve personalized ads aligned with your interests. This targeted approach ensures that the advertisements you see are more useful and pertinent to you.
- User Control and Privacy: Understanding the importance of control over your data, you have the option to opt-out of personalized advertising if applicable in your juristiction. Google provides a straightforward way for users to adjust their ad settings and preferences, allowing you to limit ad personalization based on your device's advertising ID.
Opting Out of Personalized Ads
To manage your preferences regarding personalized advertising, please visit Google's Ad Settings page: Google Ad Settings. Here, you can view and adjust how your advertising ID is used for ad personalization, among other settings. Additionally you may find a dedicated data collection setting on the platform.
Google's Privacy Practices
We are committed to transparency about the tools and services we use. For more information about how Google uses information from sites or apps that use their services, including AdMob, please review Google's Privacy Policy: Google Privacy Policy and their policy on Partner Sites: Google Partner Sites.
Our Dedication to Your Privacy
In integrating AdMob into the Global Sentiment app, we adhere to strict data protection standards, ensuring our practices align with legal requirements and respect your privacy preferences. We encourage you to review the provided resources to make informed decisions about your ad personalization settings.
For any further inquiries or assistance regarding our use of AdMob, personalized advertising, or our privacy practices, please feel free to reach out to us. At Global Sentiment, your trust and privacy are our top priorities, and we are here to support you every step of the way.
11. Children’s Privacy
At Global Sentiment, we take the privacy of all our users seriously, especially the youngest members of our community. In line with our commitment to safeguarding personal information, our platform has established specific measures regarding children's privacy.
Policy on Collecting Information from Children
- Age Guidance: While Global Sentiment is designed for users of all ages, we strongly encourage children under the age of 13 (or the relevant age of consent in your jurisdiction) to use the platform under the supervision of a parent or guardian.
- Age Restriction in App Stores: Global Sentiment is designed for users aged 13 and older. We have set age restrictions in app stores to prevent children under this age from downloading the app. This measure helps us comply with relevant data protection laws, such as the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions.
- Supervision Measures: Parents and guardians should oversee the online activities of children and guide them in understanding the importance of privacy and safe online behavior. We recommend setting up accounts together and reviewing privacy settings periodically.
- Age Verification: During the account creation process, we may ask for age information to ensure users are aware of the supervision recommendation. This measure helps us comply with relevant data protection laws, such as the Children's Online Privacy Protection Act (COPPA) in the United States and equivalent regulations in other jurisdictions.
Steps for Parents/Guardians to Manage Their Children’s Information
While our platform does not allow children to use our app, we recognize the importance of empowering parents and guardians in managing their children's online activities. If you, as a parent or guardian, discover that your child has provided us with personal information without your consent, we encourage you to take the following steps:
- Contact Us Immediately: Please reach out to our support team to report any unauthorized account creation or data submission by a child at at support@global-sentiment.com. Provide as much information as possible to assist us in identifying and addressing the issue promptly.
- Request for Information Removal: You can request the deletion of any personal information that we may have inadvertently collected from your child. We are committed to processing such requests in a timely and efficient manner, ensuring the removal of the data from our systems.
- Review and Monitor: We advise parents and guardians to regularly review and monitor their children's online activities across all platforms, not just Global Sentiment. Being proactive in discussing internet safety and privacy practices with your children can help protect their privacy across the digital landscape.
12. Third-Party Websites and Services
Global Sentiment integrates with various third-party websites and services, including Google AdMob for advertising, NewsAPI for aggregating news content, and RevenueCat for managing subscriptions and billing, to enhance your experience on our platform. While these partnerships allow us to offer a richer, more dynamic service, we are committed to transparency regarding our interactions with these third-party entities.
To improve the performance of AdMob, the Google Mobile Ads SDK may collect certain information from apps, including:
- IP address, which may be used to estimate the general location of a device.
- Non-user related crash logs, which may be used to diagnose problems and improve the SDK. Diagnostic information may also be used for advertising and analytics purposes.
- User-associated performance data such as app launch time, hang rate, or energy usage, which may be used to evaluate user behavior, understand the effectiveness of existing product features, and plan new features. Performance data may also be used for displaying ads, including sharing with other entities that display ads.
- A Device ID, such as the device's advertising identifier or other app- or developer-bounded device identifiers, which may be used for the purpose of third-party advertising and analytics.
- Advertising data, such as advertisements the user has seen, may be used to power analytics and advertising features.
- Other user product interactions like app launch taps, and interaction information, like video views, may be used to improve advertising performance.
Interactions with Third-Party Websites and Services
- Google AdMob: We utilize AdMob to serve targeted advertisements within our app. AdMob's use of data is governed by Google's privacy policies, and users have the option to adjust their ad personalization settings directly through Google's platform.
- NewsAPI: To provide timely and relevant news content, we integrate NewsAPI into our service. Interactions with news content via NewsAPI may direct you to third-party news websites. These sites have their own privacy policies and terms of use, which we encourage you to review.
- RevenueCat: For subscription management and billing, RevenueCat is our chosen provider. Transactions and subscription management through RevenueCat are subject to their privacy practices and security measures. See https://www.revenuecat.com/privacy/ to learn more aboth the corresponding 3rd party data usage.
Navigating Third-Party Links
Our platform may include links to third-party websites, articles, and services that are not owned or controlled by Global Sentiment. These links are provided for your convenience and to enhance your user experience. However, it's important to note:
- Autonomy of Third-Party Sites: Once you leave our platform or are redirected to a third-party site or application, you are no longer governed by our Privacy Policy or Terms of Service. We do not have control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
- User Discretion Advised: We encourage you to exercise caution and review the privacy policies and terms of service of any third-party websites or services that you visit. This ensures you are informed about how your data may be used by these external entities.
- Content Ownership and Rights: Articles and content compiled using NewsAPI and other third-party services remain the intellectual property of their respective owners. Respecting these content rights is essential.
13. Changes to the Privacy Policy
At Global Sentiment, we are committed to continually enhancing our platform and services to better serve our users. As part of this ongoing development, changes to our Privacy Policy may occur to reflect new features, improvements, or changes in legal requirements. We understand the importance of keeping our users informed about any modifications to our privacy practices and are dedicated to doing so in a transparent and accessible manner.
Policy Updates
- Flexibility in Updates: We reserve the right to update or modify this Privacy Policy at any time. Such changes may reflect advancements in technology, new regulatory requirements, or enhancements to our platform, including our use of third-party services like Google AdMob, NewsAPI, and RevenueCat.
- Consideration for Users: While we aim to ensure our policy remains flexible to accommodate the evolving nature of our platform and services, we also prioritize the privacy and security of our users. Changes will be made with careful consideration of their potential impact on user privacy.
Notifying Users About Changes
- Method of Notification: Should there be any changes to our Privacy Policy, we will notify our users through various channels. This may include:
- Email Notifications: We will send detailed information about any policy changes directly to the email address associated with your account, ensuring you are promptly informed.
- Platform Announcements: Updates may also be communicated through announcements or banners on our platform, providing immediate visibility to users upon accessing Global Sentiment.
- Transparency and Accessibility: Alongside notifications, the updated Privacy Policy will always be accessible on our platform. We will include information about the effective date of the changes and highlight significant modifications to make reviewing these changes easier for our users.
- User Engagement: We encourage our users to regularly review our Privacy Policy to stay informed about how their personal information is collected, used, and shared. Your continued use of Global Sentiment after any changes signifies your acceptance of our updated practices.
14. Contact Information
At Global Sentiment, we prioritize open and transparent communication with our users, especially regarding privacy-related inquiries and concerns. Ensuring you have easy access to the right channels for any questions or feedback about your privacy and data protection is fundamental to our commitment to user trust and safety.
Reaching Out to Global Sentiment
For any privacy-related inquiries, concerns, or feedback, you can contact us through the following means:
- Email: For a direct and secure line of communication, please reach out to us at support@global-sentiment.com. This dedicated email address ensures that your privacy inquiries are prioritized and addressed by our team.
- Customer Support: For immediate assistance, you can also contact our customer support team through the support feature on our platform. While they handle a broad range of inquiries, they can direct privacy-specific questions to the appropriate department within Global Sentiment.
What to Include in Your Inquiry
To expedite the resolution of your concerns, please include the following information in your inquiry when possible:
- A clear and concise description of your privacy concern or question.
- Any relevant details or context that could help us understand and address your inquiry more effectively.
- Your contact information for follow-up responses, including your email address or phone number, if preferred.
15. Managing User Interactions: Muting and Blocking
At Global Sentiment, we strive to provide a respectful and safe environment for all users. Understanding that interactions can vary in nature, we offer features to manage your personal interaction preferences:
Muting Users:Muting is designed to give you control over what you see from other users without restricting their activities on the platform. When you mute another user:
- You will still be able to post, comment, or reply to each other.
- You will still be able to message each other.
- You will not see any posts, comments, or replies from the muted user in your feed.
- Muting is reversible; you can unmute users at any time through your settings.
- Muting is immediate but may require a brief period (minutes) to take full effect. A platform reload may be required to update all functionalities.
Blocking Users:Blocking is a more robust option for stopping all interactions with a particular user. When you block another user:
- Neither of you will see each other’s posts, comments, or replies.
- The blocked user will not be able to find you through platform search functionalities.
- Messaging each other will not be possible.
- Any existing direct interactions will not be deleted but will no longer be visible to either party.
- Blocking is immediate but may require a brief period (minutes) to take full effect. A platform reload may be required to update all functionalities.
- When a users initiates a block but follows the other user at the time of the block, the user will automatically unfollow bespoke user.
- Only the user initiating the block can unblock; this is also managed through your user settings.
Revoking Muting and Blocking:Both muting and blocking can be reversed. We provide easy-to-navigate options in your user settings to manage these preferences, ensuring you can tailor your interaction experience on Global Sentiment as needed.
Furthermore, the muted or blocked user won't be notified at the time of the action.
These tools are part of our commitment to your privacy and ensuring a positive experience on our platform. For any assistance or questions regarding managing user interactions, please contact our support team.
16. Effective Date and Last Updated
The privacy and security of your information are paramount at Global Sentiment. Our Privacy Policy is designed to inform you about how we collect, use, and protect your personal data. To ensure transparency and keep you informed of the most current privacy practices, we regularly review and update our policy as necessary.
Policy Effective Date and Last Revision
- Effective Date: This Privacy Policy went into effect on May 10th, 2024.
- Last Revision Date: The most recent update to this Privacy Policy was made on May 10th, 2024.